You consider yourself a pretty easy person to get along with. But unfortunately, your narcissistic brother-in-law, busybody neighbor and psychopathic boss haven't gotten the memo.
Dealing with a difficult or toxic personality can feel like walking into a minefield. You never know what's going to set the person off or what they're going to demand of you. Instead of feeling like you're at the mercy of a toxic pal's moods and whims, write down this handy phrase and repeat it whenever you're asked to do something: "I have to think about it."
Here's how it works.
Boss: You have to take on this new project.
You: I have to think about it. I’m not sure if that will fit with my current workload, but I’ll get back to you ASAP.