ComScore

These Are the 3 Worst Words You Can Say to Your Hairstylist

According to a hairstylist

What Not to Say to a Hairstylist universal image: a woman showing her hair to her hairstylist
People Images/Getty Images

Hairstylists are kind of like magicians: They make us look like a million bucks and are often great listeners to boot—no one can hear a story about your nightmare ex quite like your hairstylist. But are they mind readers? Of course not.

“The three worst words you could say to a hairstylist are ‘I trust you,’” says one stylist, who shall remain nameless because of their high-profile clientele. “I appreciate the sentiment, but nine times out of ten, my clients who tell me this end up unhappy with the results because they realize they wanted something different after all.”

No matter how long you’ve been going to your person or how skilled they are, they can’t know exactly what you’re envisioning unless you tell them what you want. “It’s much more helpful when a client comes in prepared with at least an idea of what changes they’d like me to make. It’s even better when they show me photos of what they want, so I can work with them to figure out what’s possible without damaging their hair,” he adds.

As Los Angeles-based stylist, Sienree Du previously explained to us, “Everyone’s interpretation of colors, tones and placement is so different. Starting the appointment with a number of reference images as examples is helpful. This way you can specifically point out things you absolutely love and things you don't want. Most [stylists] are quite visual people, so this helps us a lot.” says Du.

What to Say Instead (Even When You’re Not Sure What You Want)

We've all been hit with indecision while sitting in the chair—and that's fine! But instead of putting the onus entirely on your stylist, tell them honestly, "I've been looking through photos for inspiration, but I haven't found the right style yet. Could you help me decide?"

From there, your stylist can help narrow things down with you, taking into consideration your hair texture and the level of effort you can realistically devote to styling your hair at home.

The takeaway: The clearer you are with your stylist upfront, the more likely it is you’ll be happy with your new cut or color.


Jenny Jin Headshot Vertical 2023

Beauty Director

  • Oversees all beauty content at PureWow
  • Has over a decade of experience in writing and editing, both in print and digital media
  • Produces 'Youngish' newsletter, a guide to beauty in your 30s and beyond

beauty
/ Chelsea Candelario
3 Editors Test the Rhode Peptide Lip Shape—and Here’s Our Honest Review
beauty
/ Chelsea Candelario
How to Achieve Gray Blending for Dark Hair, According to Hairstylists
beauty
/ Natalie LaBarbera
Meghan Markle Swears By This Face Cream That's on Sale for Just *$10* at Amazon RN
beauty
/ Jael Rucker
Don't Look Now, This Popular Sunscreen is 20% Off for the Amazon Big Spring Sale
beauty
/ Marissa Wu
Does the Buzzy Wild Deodorant Live Up to Snuff? 6 Busy Women Put It to the Test
beauty
/ Chelsea Candelario
Meghan Markle Just Launched a Beauty Site and Here Are My 7 Favorite Products
beauty
/ Destinee Scott
You Can Save on Hailey Bieber's Go-To LED Skincare Device at the Amazon Big Spring Sale
beauty
/ Dana Dickey
Is Whole Body Deodorant Worth It? A Dermatologist Tells All
beauty
/ Chelsea Candelario
The 5 Haircuts Everyone in New York Wants Right Now
beauty
/ Destinee Scott
The Sunday Riley C.E.O. Glow Oil Is a 'Clean Girl' Cult Favorite—and It's on Rare Deal at the Amazon Big Spring Sale
beauty
/ Chelsea Candelario
Crest 3D Whitestrips vs. Lumineux Teeth Whitening Strips: Score Both on Sale Now for the Amazon Big Spring Sale
beauty
/ Chelsea Candelario
Do I Pass TikTok’s Eyebrow Theory? How a Filter Can Make or Break Your Arches
beauty
/ PureWow Editors
The 35 Best Short Haircuts for Women Over 50, According to Stylists
beauty
/ Chelsea Candelario
The 13 Best Hair Perfumes of 2025, Tested by Editors
beauty
/ Marissa Wu
15 Brands to Shop to Nail the French Girl Makeup Look
beauty
/ Brianna Lapolla
I Get Asked If My Lashes Are Real Twice a Day Thanks to This GrandeLASH Serum (and It's Finally on Sale)
See More